Industry playbook
Retail Shops
Sell on every channel, restock before you run out.
Inventory, e-commerce, social commerce, M-Pesa & deliveries — one connected system so your retail business runs whether you're at the counter or on holiday.
Sound familiar?
Pain points we hear from retail shops
Selling on Instagram, TikTok Shop and walk-in but no unified stock view
Manual M-Pesa till confirmations
Customers asking 'is this in stock?' 50 times a day
No data on which products actually make money
What we automate
More than just WhatsApp
We meet your customers and team on every channel they already use.
Omnichannel inventory sync
Stock updates across Shopify, WooCommerce, TikTok Shop, Instagram Shopping and your POS in real time.
M-Pesa Till + STK automation
Auto-match till payments to orders, fire receipts and update stock.
AI product Q&A bot
Trained on your catalogue, answers stock, price, sizing and delivery on WhatsApp & IG DM.
Low-stock + reorder agent
Predicts demand and drafts purchase orders for your suppliers.
Sample workflow
What it looks like in practice
Instagram comment → sale
- 1
Customer comments 'price'
- 2
Auto-DM with catalogue link
- 3
Checkout via M-Pesa STK
- 4
Sendy pickup booked
- 5
Receipt + tracking sent
Integrations
Plugs into your existing stack
Real impact
Outcomes our clients see
Honest, qualitative — no invented numbers.
Recommended services
What we'd build for you
FAQ
Questions we hear a lot
Do I need Shopify?
No — we work with whatever you have, including just Instagram and a M-Pesa till.
Ready to automate your retail shops?
Free 30-minute discovery call. We map your top 3 automation wins.
Also automated by us