Industry playbook
Private Security Firms
Guards accounted for. Incidents logged. Clients kept in the loop.
Shift management, incident reporting and client comms — automated across WhatsApp, mobile app and control room dashboards.
Sound familiar?
Pain points we hear from private security firms
Roll-call and shift confirmation via voice calls
Incident reports written on paper and lost
Clients asking for patrol reports every week
What we automate
More than just WhatsApp
We meet your customers and team on every channel they already use.
Guard check-in bot
Guards check in / out via WhatsApp with geo-stamp and photo.
Incident reporting agent
Structured incident capture with photos, GPS and auto-escalation.
Client portal
Clients see patrols, incidents and monthly reports in one place.
Payroll & deployment automation
Auto-compute hours worked and push M-Pesa payouts.
Sample workflow
What it looks like in practice
Shift → payroll
- 1
Guard checks in via WhatsApp
- 2
Geo + photo logged
- 3
Shift auto-closed on check-out
- 4
Hours totalled weekly
- 5
M-Pesa payout
Integrations
Plugs into your existing stack
Real impact
Outcomes our clients see
Honest, qualitative — no invented numbers.
Recommended services
What we'd build for you
FAQ
Questions we hear a lot
Do guards need smartphones?
A basic Android phone with WhatsApp is enough for check-ins and reports.
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Also automated by us